Hurricane and Tropical Storm Response
Savannah sits in a hurricane corridor that has produced major storms like Matthew (2016), Irma (2017), and Ian (2022). After every named storm, we run extended hours and triage by severity: active hazards over occupied structures first, then road blockages, then property damage. During major events our response window stretches because demand is enormous, but every call is returned within 24 hours.
Before the storm: prepare. Pre-season structural pruning, deadwood removal, and cabling on weak unions prevent most of the failures we respond to.
Tree on House: What to Do First
If a tree has hit your home and you are safe, document everything before any cleanup: photos from multiple angles, photos of interior damage, and a list of impacted contents. Then call us. We will tarp the roof opening within hours, coordinate with your insurance adjuster, and remove the tree using cranes when needed to avoid additional damage. Do not let anyone start cutting before photos and an adjuster's authorization unless safety requires it.
Power Line Hazards
Any tree touching, leaning against, or fallen across a primary power line is a Georgia Power emergency, not a tree-service emergency. Call 911 if a line is down on the ground and 1-888-891-0938 (Georgia Power outages) to dispatch a line crew. Once the line is de-energized and cleared, we handle the tree work.
Why Emergency Pricing Is Higher
Emergency work runs 30 to 60 percent higher than scheduled work. The reasons are simple: night-rate labor, crane mobilization on short notice, additional safety planning around damaged structures, and insurance coordination time. We provide a written estimate before work begins whenever the situation allows.
FAQ
How fast can you respond to an emergency?
For active hazards in metro Savannah we are typically on site within 2 to 4 hours. Same-day response for everything else, expanding to 24 hours during major storm events.
Do you work with insurance?
Yes. We photograph damage, coordinate with adjusters, and provide itemized invoices and certificates of insurance for every claim.
What if it is the middle of the night?
Call anyway. We dispatch 24/7 for trees on homes, blocked roads, and other active hazards.
Will you remove a tree on a power line?
Not until the line is de-energized. Call Georgia Power first; we coordinate once the line crew clears the scene.
What does emergency tree service cost?
Typically 30 to 60 percent above scheduled rates due to night labor, crane mobilization, and safety planning. Every situation is quoted before work begins when possible.